Operations Manuals

As a freelancer, I’ve partnered with diverse businesses to streamline their internal operations by creating tailored digital operations manuals. Each guide consolidates everything they need for efficiency—store procedures, inventory tracking, franchising protocols, employee handbooks and more—into a single, easy-to-use document.

The Cabin Depot
Digital Operations Manual

Cabin Depot, an off-grid living solutions provider, hired me to design a single, mobile-friendly PDF that rolls all their internal processes into one guide to support franchise growth.

What I Did:

Gathered and organized leadership materials
Designed a branded, chaptered layout with quick-jump navigation
Ensured seamless viewing on desktop and mobile

Deliverables:

Clickable, structured manual
Training modules & new-hire checklists
Task templates (inventory audits, safety checks, franchise onboarding)

This one-stop guide boosted consistency and cut onboarding time by 25%.

Cabin Depot, an off-grid living solutions provider, hired me to design a single, mobile-friendly PDF that rolls all their internal processes into one guide to support franchise growth.

What I Did:

Gathered and organized leadership materials
Designed a branded, chaptered layout with quick-jump navigation
Ensured seamless viewing on desktop and mobile

Deliverables:

Clickable, structured manual
Training modules & new-hire checklists
Task templates (inventory audits, safety checks, franchise onboarding)

This one-stop guide boosted consistency and cut onboarding time by 25%.

Potikki's
Digital Operations Manual

Potikki’s, a quick-serve Indian-Canadian fusion restaurant in downtown Halifax, hired me to design a single PDF that consolidates all franchising essentials into one guide for their Ontario expansion.

What I Did:

Compiled and organized owner-provided materials on site selection, compliance, finance and more
Designed a branded, chaptered layout with clickable navigation
Ensured flawless adaptation across all devices

Deliverables:

Clickable, structured manual
Training modules & opening-phase checklists
Task templates (inventory audits, safety checks, franchise onboarding)

This turnkey guide gives Potikki’s everything they need to scale smoothly.

What I Did:

Compiled and organized owner-provided materials on site selection, compliance, finance and more
Designed a branded, chaptered layout with clickable navigation
Ensured flawless adaptation across all devices

Deliverables: